Bata India Limited, a household name in Indian footwear, navigated a challenging second quarter of fiscal year 2026, reporting a 4% year-on-year decline in revenue from operations, which stood at INR 801.3 crore. The company's EBITDA margin saw a 220 basis point reduction, while the gross margin was down by 150 basis points. This performance was primarily influenced by the GST rate rationalization, which led to consumer and channel partner deferrals in buying, and an unplanned disruption at its largest distribution center in Jamalpur. Despite these headwinds, management emphasized its ongoing strategic transformation focused on enhancing customer experience and operational agility.
The company's strategic roadmap, centered on 'customer experience transformation,' is progressing across several key pillars. A significant focus remains on inventory decluttering, which has resulted in a double-digit reduction in inventory levels and an improvement in inventory freshness to levels not seen since the COVID-19 pandemic. Stock turns have increased to 2.18X, indicating more efficient inventory management. This initiative aims to reduce complexity and improve product availability, ensuring that newer collections and bestsellers are prominently featured and readily available to customers. The management noted that this process is nearing its 'fag end,' suggesting that the benefits are expected to fully materialize soon.
Bata India's commitment to enhancing the in-store experience is evident through its 'Zero Base Merchandising' (ZBM) initiative. This program involves decluttering stores, improving seating arrangements, and optimizing product assortments to create a more engaging shopping environment. Early results from ZBM-implemented stores in cities like Gurgaon and Mumbai show promising deltas in Net Promoter Score (NPS), Units Per Transaction (UPT G), and overall turnover compared to control stores. The company aims for ZBM to contribute to 50% of its store turnover by the next quarter and targets 800 ZBM doors by December 2026.
Marketing investments have also seen a significant boost, with brand communications now accounting for 3.5% of turnover in Q2 FY26, a substantial increase from 1.5% in Q2 FY25. This increased spend supports focused marketing campaigns around key product stories and collections. Successful launches like the Victoria Ballerina collection, which achieved a 6.1% checkout conversion and approximately 34,000 quarterly sales, and the Power Energy Series, highlight the effectiveness of this strategy. The Hush Puppies brand also saw positive traction with its Iconic Collection and Office Sneakers campaigns, reinforcing its position as a premium driver.
Network expansion remains a critical growth lever for Bata India. The company is aggressively growing its franchise doors, increasing from 566 in June 2024 to 661 in September 2025, with an ambitious target of 2000 doors by December 2026. This expansion strategy focuses on penetrating unique towns and expanding its COCO (Company Owned Company Operated) stores in top-tier cities. Furthermore, the company is transforming its Shop-in-Shop (SIS) business model to drive significant expansion and attract new consumers. The Multi-Brand Outlet (MBO) network also continues to expand, reaching over 14,800 MBOs and 320+ distributors.
Product innovation is being driven by a reimagined product funnel, which aims to bring more scientific rigor to product creation. This involves optimizing toolkits and moulds for better comfort and technology, achieving economies of scale through standardized uppers, and offering a wider variety through diverse colourways. This strategic approach ensures that new products are not only relevant but also cost-effective and aligned with consumer preferences. The management expects this initiative to drive both volume and value growth, moving away from a purely value-driven approach.
Despite the short-term challenges, Bata India's management expressed confidence in its strategic direction. The impact of GST transition is viewed as a one-off event, with an uptick in demand observed post-September 22. The company anticipates lower markdown impact on gross margins in the next quarter compared to the previous year, as continuous inventory clearance actions reduce the need for deep discounts during sales periods. Management reiterated its commitment to sustained marketing investments (3-4% of turnover) and aggressive expansion, expecting these initiatives to cumulatively create a significant positive impact on future performance. The focus on a healthy inventory, enhanced customer experience, and a robust product pipeline positions Bata India to regain its growth momentum and strengthen its market leadership.
Content