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NSB BPO SOLUTIONS LIMITED is a business process outsourcing (BPO) company that provides a comprehensive range of support services. Its main offerings include voice-based call center solutions such as customer care, tele-sales, and collections, as well as back-office services like document digitization, KYC form processing, and payroll management. In addition to its core BPO operations, the company is also involved in the trading of Fast-Moving Consumer Goods (FMCG) and staples. Operating for nearly two decades, NSB BPO serves a diverse client base across various sectors, including telecom, BFSI, retail, and government organizations, focusing on delivering efficient solutions through technology and skilled professionals.
Opening Date
Sep 23, 2025
Closing Date
Oct 07, 2025
Listing Date
Oct 10, 2025
IPO Type
SME
IPO Status
Closed
Issue Size
74.2 Cr
Fresh Issue
74.2 Cr
Offer for Sale
—
Price Band
₹121 - ₹140
Lot Size
1000
The main objectives of the issue are to utilize the net proceeds for the following purposes:
To repay or prepay, in full or in part, certain outstanding borrowings availed by the Company, amounting to ₹25.82 crores, to reduce debt servicing costs and improve the debt-equity ratio.
To fund capital expenditure of ₹13.38 crores for a new project, which involves setting up a call center facility in Noida for the Krishi Rakshak Portal & Helpline (KRPH) by purchasing computers, software, and hardware for 3,000 seats.
To meet additional working capital requirements of ₹9.02 crores for the existing business operations to support growth and manage the gap between receivables and payables.
To fund long-term working capital requirements of ₹20.00 crores for the new Krishi Rakshak Portal & Helpline (KRPH) project to manage operational costs and extended credit periods.
To fund general corporate purposes, which may include strategic initiatives, brand building, and other operational needs not covered by other objectives.
P/E Ratio
—
EPS
—
ROE
7.92%
ROCE
9.42%
RONW
7.92%
Debt to Equity Ratio
0.17
PAT Margin
7.98%
EBITDA Margin
13.62%
P/B
1.47
Commitment to providing high-quality and timely services, leading to customer retention and goodwill.
An experienced promoter and senior management team with extensive industry knowledge.
Strong client relationships and high satisfaction levels, resulting in repeat business.
A diversified customer base across various industries like BFSI, retail, telecom, and government.
Heavy reliance on a limited number of key clients, exposing the company to revenue concentration risk.
Intense competition in the BPO industry with low entry barriers, leading to pricing pressure.
Dependency on skilled manpower; high attrition rates in the BPO sector can impact operations.
Limited global presence compared to larger established BPO players.
Expand BPO and Call Centre business for PSUs, Banks, and Government schemes.
Enhance service excellence through continuous investment in infrastructure and technology.
Grow business by retaining and expanding the current client base and establishing new relationships.
Pursue inorganic growth through strategic acquisitions and joint ventures in new geographies.
Potential price and volume fluctuations of Equity Shares post-IPO due to the absence of a prior public market.
Future issuance of shares by the company or sale by promoters could dilute shareholder value and adversely affect the trading price.
Adverse effects on business from political, economic, or other factors beyond control in India and globally.
Business and financial results could be adversely affected by changing laws, rules, and legal uncertainties in India.