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Exato Technologies Limited is a customer transformation partner specializing in Customer Experience-as-a-Service (CXaaS) and AI-as-a-Service. Founded in 2016, the company leverages technologies like artificial intelligence, automation, and cloud platforms to enhance customer engagement and streamline operations for its clients. Serving over 150 clients, including several from the ET500 list, Exato derives over 40% of its revenue from long-term service contracts. The company has a global presence with clients in the USA and Singapore, supported by a team of over 60 engineers in India and key technology partnerships with NICE Ltd., Acumatica, and Mitel.
Nov 28, 2025
Dec 02, 2025
Dec 05, 2025
SME
Closed
37.45 Cr
31.85 Cr
5.6 Cr
₹133 - ₹140
1000
The net proceeds from the fresh issue are proposed to be utilized towards the following objectives:
To fund the working capital requirements of the company, with an estimated amount of up to ₹157.27 crores allocated for fiscal years 2026 and 2027 to support future growth.
To invest in product development with an allocation of up to ₹68.00 crores. This investment will focus on proprietary platforms like Prompt Base Dialer, Unified Agent Management (UAM), and CompliCall to strengthen the company's intellectual property portfolio.
To repay or prepay certain borrowings availed by the company, utilizing up to ₹25.33 crores to reduce outstanding debt and improve the debt-equity ratio.
To fund general corporate purposes, with the amount not to exceed 15% of the gross proceeds or ₹10 crores, whichever is lower.
2.52
—
28.13%
26.38%
23.03%
—
7.85%
12.64%
2.52
Offers end-to-end integrated solutions in AI, Automation, CXaaS, and Cybersecurity.
Holds strong technology partnerships, including being a NICE Platinum Partner and having tie-ups with Mitel and Acumatica.
Generates over 40% of its revenue from long-term contracts of five years or more, ensuring a stable Annual Recurring Revenue (ARR).
Possesses deep domain expertise across various sectors like BFSI, healthcare, retail, and telecom.
Current employee base and scale may restrict the ability to undertake very large global projects.
Significant reliance on key technology partners like NICE and Mitel, where changes in partner terms could impact margins.
Dependence on partner technology limits differentiation as the company's own proprietary IP is still in the development pipeline.
Revenue is heavily concentrated in India, with its global presence in markets like the US still developing.
The global AI and CXaaS markets are projected for significant growth, with the AI market expected to reach USD 854.5 billion by 2033.
There is a rising demand for cybersecurity solutions, including cloud security, identity management, and compliance services.
Increasing adoption of technology by Small and Medium Enterprises (SMEs) presents a scalable domestic market opportunity.
Planned geographical expansion into the US and other global markets through business development hiring and offshore delivery.
The technology landscape is rapidly changing with fast shifts in Generative AI, cybersecurity, and automation, which pose competitive risks.
Stricter data privacy regulations like GDPR and India's DPDP Act increase compliance costs and operational risks.
High dependence on its top 10 clients for a significant portion of revenue creates concentration risk.
A shortage of skilled talent in advanced technology areas may constrain service delivery and growth potential.