Urban Company Limited operates an online platform offering home and beauty services delivered by independent professionals. They have expanded service offerings with new verticals like Native water purifiers and InstaHelp. Recent IPO raised Rs 1,900 Cr to fuel further growth initiatives.

Their India consumer services segment delivered 24% revenue growth, with a notable expansion in services such as cleaning, beauty, and repairs. Despite a challenging summer, they maintained growth through diversification.

Internationally, operations in UAE and Singapore achieved notable 73% NTV growth, reaching EBITDA breakeven, while Saudi Arabia operations transitioned to a joint venture model, facilitating growth despite competitive landscapes.

Their strategic focus on InstaHelp, a new high-engagement vertical with significant investment, aims to deepen platform engagement and expand consumer base. Initial data shows strong traction and engagement, despite short-term profitability challenges.