Fusion CX September-quarter profit rises 31% on revenue growth

Fusion CX Limited reported unaudited consolidated profit after tax of Rs 58.63 crore for the quarter ended September 30, 2026, up 31% from Rs 44.67 crore a year earlier, as revenue from operations rose 22% to Rs 525.29 crore. The Board approved the results on November 13, 2026, and the statutory auditor issued an unmodified limited-review conclusion.

How did Fusion CX perform in the September quarter?

Fusion CX increased consolidated profit after tax by 31% year on year to Rs 58.63 crore in the September 2026 quarter, while revenue from operations grew 22% to Rs 525.29 crore. Profit before tax rose 27% to Rs 63.49 crore from Rs 50.10 crore, and total income increased 24% to Rs 540.33 crore from Rs 436.27 crore.

Fusion CX also reported higher revenue and profit than in the June 2026 quarter. Revenue from operations rose from Rs 490.48 crore in June to Rs 525.29 crore in September, while profit after tax increased from Rs 55.62 crore to Rs 58.63 crore. Total income rose from Rs 503.85 crore to Rs 540.33 crore, and profit before tax moved from Rs 62.82 crore to Rs 63.49 crore.

What changed in Fusion CX's costs and tax during the quarter?

Fusion CX’s Rs 13.40 crore year-on-year increase in profit before tax reflected a Rs 104.06 crore rise in total income that exceeded a Rs 90.66 crore increase in total expenses. Employee benefits expense rose by Rs 48.40 crore to Rs 361.38 crore, while other expenses increased by Rs 42.75 crore to Rs 81.29 crore.

Total expenses were Rs 476.83 crore in the September 2026 quarter, compared with Rs 386.17 crore a year earlier. Depreciation and amortisation rose to Rs 24.40 crore from Rs 21.20 crore, whereas finance costs fell to Rs 9.75 crore from Rs 13.45 crore, a decrease of Rs 3.70 crore.

Fusion CX recorded tax expense of Rs 4.86 crore, down from Rs 5.43 crore in the September 2025 quarter despite the higher pre-tax profit. The tax line included a deferred-tax credit of Rs 4.10 crore, compared with a Rs 1.04 crore credit a year earlier. Basic earnings per share, not annualised, increased to Rs 4.64 from Rs 3.54.

What were Fusion CX's first-half results?

Fusion CX reported profit after tax of Rs 114.25 crore for the period ended September 30, 2026, up 56% from Rs 73.09 crore in the corresponding 2025 period. Revenue from operations for the six months rose 20% to Rs 1,015.77 crore from Rs 843.42 crore, while total income increased to Rs 1,044.17 crore from Rs 855.67 crore.

Profit before tax increased to Rs 126.31 crore from Rs 81.27 crore over the same periods. Employee benefits expense rose to Rs 692.61 crore from Rs 569.46 crore, other expenses increased to Rs 158.83 crore from Rs 135.24 crore, and finance costs declined to Rs 18.74 crore from Rs 23.82 crore. Basic earnings per share, not annualised, were Rs 9.04, compared with Rs 5.80.

Fusion CX said its primary activity is technology-enabled customer experience, including business process outsourcing, or BPO, and customer-service experience. It therefore reported no separate reportable operating segments under Indian Accounting Standard 108. The company’s September 2025 quarterly figures are balancing figures derived from audited six-month information and an unreviewed June 2025 quarter, according to the filing.

How did Fusion CX's balance sheet change after the acquisition?

Fusion CX’s total assets increased to Rs 1,613.42 crore at September 30, 2026, from Rs 1,401.41 crore at March 31, 2026. The increase included goodwill rising by Rs 192.77 crore to Rs 553.21 crore, while total equity rose to Rs 678.59 crore from Rs 560.68 crore and total liabilities increased to Rs 934.83 crore from Rs 840.72 crore.

The goodwill movement followed Fusion CX’s acquisition of VA Platinum, an Australian offshore staffing and managed-workforce-solutions provider. The August 16, 2026 agreement had consideration of Rs 182.23 crore and resulted in goodwill recognition of Rs 186.20 crore, according to the financial-results notes.

Trade receivables rose to Rs 417.69 crore at September 30 from Rs 375.06 crore at March 31, while cash and cash equivalents declined to Rs 58.60 crore from Rs 89.56 crore. Current borrowings increased to Rs 217.58 crore from Rs 187.10 crore and non-current borrowings rose to Rs 89.72 crore from Rs 79.77 crore. Current liabilities also included Rs 138.79 crore of trade payables due to creditors other than micro and small enterprises, down from Rs 174.50 crore.

What does Fusion CX's half-year cash flow show?

Fusion CX generated net cash from operating activities of Rs 132.94 crore in the half year ended September 30, 2026, compared with Rs 90.00 crore in the prior-year period. Cash generated from operations before income-tax payments was Rs 134.96 crore, and income tax paid was Rs 2.02 crore, compared with Rs 11.47 crore in the corresponding 2025 period.

Operating cash flow included a Rs 28.00 crore outflow from higher trade receivables and a Rs 26.50 crore outflow from lower trade payables. These movements were partly offset by a Rs 32.44 crore reduction in other financial assets and a Rs 12.32 crore increase in other liabilities. Provision for credit allowances on trade receivables was Rs 9.01 crore, compared with Rs 4.77 crore a year earlier.

Investing activities used Rs 164.01 crore, compared with Rs 19.80 crore in the prior-year half, including Rs 127.56 crore for acquisitions of subsidiaries and Rs 29.96 crore in net loans given. Financing activities used Rs 23.67 crore, against Rs 71.06 crore previously, including Rs 49.92 crore of lease-obligation payments. Cash and cash equivalents ended September at Rs 58.60 crore, above Rs 46.55 crore at September 30, 2025.

Conclusion

Fusion CX combined 22% September-quarter revenue growth with 31% growth in profit after tax, and its first-half profit rose 56% to Rs 114.25 crore. The six-month balance-sheet movement also reflected the VA Platinum acquisition, higher goodwill, increased borrowings and a rise in trade receivables, while operating cash generation increased to Rs 132.94 crore.

The next disclosed event is the proposed German acquisition by Fusion CX’s wholly owned UK subsidiary. It signed a November 12, 2026 agreement to acquire 100% of Impacx Solutions GmbH, Tel-Inform Solutions GmbH and Impacx Services GmbH, with completion expected by November 30, 2026. The base consideration is Rs 20.83 crore and contingent earn-out consideration is capped at Rs 12.48 crore.