Jio fixed broadband reaches 28.6 million and leads net additions

Jio had 28.6 million JioFiber and JioAirFiber customers as of June 30, 2026, making it India’s largest fixed-broadband provider, according to the Analysys Mason Report. Jio captured 61.73% of net fixed-broadband customer additions in the three months ended June 30, 2026, as fibre and fixed wireless access expanded its home-connectivity base.

Why is Jio fixed broadband growing faster than the market?

Jio fixed broadband is growing through the complementary deployment of JioFiber and JioAirFiber. JioFiber is a fibre-to-the-home service commercially launched in 2019, while JioAirFiber is a fixed wireless access, or FWA, service launched in Fiscal 2024 that uses 5G and unlicensed-band radio technology. Jio states that FWA avoids physical last-mile fibre deployment, reducing the time and cost required to connect premises in areas with limited physical infrastructure.

Jio’s fixed-broadband base increased from 17.4 million customers at March 31, 2025 to 27.1 million at March 31, 2026, before reaching 28.6 million at June 30, 2026. The company reported customer growth of 55.19% between Fiscal 2025 and Fiscal 2026, and 43.00% between the three months ended June 30, 2025 and June 30, 2026. JioAirFiber accounted for approximately 14.0 million customers as of June 30, 2026, less than three years after its Fiscal 2024 launch.

Jio’s 61.73% share of net fixed-broadband additions in the three months ended June 30, 2026 measures its share of customers added after disconnections during that period. Jio also held 78.62% market share in 5G- or unlicensed-band radio-based FWA in the same three months, according to the Analysys Mason Report. The two measures are different: the first covers all net fixed-broadband additions, while the second covers the stated FWA technology category.

How large is Jio’s fixed-broadband opportunity?

Jio’s addressable market remains larger than the current fixed-broadband base because India had 66.1 million fixed-broadband customers as of June 30, 2026 and approximately 21% fixed-broadband penetration in Fiscal 2026. The Analysys Mason Report states that India’s Fiscal 2026 penetration was lower than that in China, South Korea, the United Kingdom, the United States, Japan, Canada and Brazil. Jio’s 28.6 million customer base therefore operates in a market where household broadband adoption remains incomplete.

The Analysys Mason Report projects 150.4 million fixed-broadband customers and about 46% penetration in India by Fiscal 2031. This is a market forecast rather than a reported result, and depends on further household adoption of high-speed broadband. For Jio, the forecast would require continued additions through both physical fibre and FWA, rather than growth from either delivery method alone.

Jio reported fixed-broadband coverage across approximately 98% of India’s pin codes as of June 30, 2026, compared with mobile network reach of more than 99% of the population. Its infrastructure access included 360,537 network towers and more than 1.0 million route kilometres of fibre at that date. This footprint supports the company’s approach of using fibre where available and wireless links where a new physical last-mile connection could take longer to install.

What technology supports JioAirFiber customer additions?

JioAirFiber additions are supported by proprietary unlicensed-band radio, or UBR, technology, which Jio says can provide fibre-like fixed broadband with bandwidth of up to 1 gigabit per second. UBR is a point-to-multipoint radio system, meaning a network point can serve multiple customer premises. Jio says the technology can extend home broadband across metro, semi-urban and rural areas without deploying physical last-mile fibre to every location.

Jio also uses its standalone 5G network architecture for its broader connectivity platform. A standalone 5G network operates independently of 4G infrastructure, unlike a non-standalone design that relies on a 4G core. Jio stated that its 26 gigahertz spectrum can support high-capacity FWA, while its 700 megahertz band can improve indoor 5G coverage when combined with 3,500 megahertz spectrum through carrier aggregation, the use of multiple spectrum bands together.

Customer additions also depend on installation and service capacity. Jio had 1,059 Jio Centres and 6,322 Jio Points as of June 30, 2026, supporting local sales, installations and service requests. During the three months ended June 30, 2026, 84% of service requests were handled through self-service or artificial intelligence-assisted workflows, and Jio said most routine issues had a turnaround time of under three hours. The company is also increasingly using digital-twin technology in fixed-broadband installations.

How do content bundles affect Jio fixed broadband?

Jio packages entertainment and digital services with connectivity to position JioFiber and JioAirFiber as home-service platforms. As of June 30, 2026, the packages offered more than 1,000 digital television channels and 15 over-the-top, or OTT, services. In the three months ended June 30, 2026, Jio provided 333.6 million monthly OTT and music-streaming subscription offers integrated with its connectivity plans.

JioTV+ aggregates live television and on-demand content across more than 1,000 channels and 15 OTT services as of June 30, 2026. Jio’s set-top box also supports JioPC cloud computing, JioGames and smart-home use cases. Jio has disclosed a plan to increase the share of bundled plans carrying premium content, productivity tools and smart-home solutions, linking future home-broadband monetisation to the adoption of services beyond connectivity.

Network delivery matters to the use of video-heavy bundles. Jio had deployed more than 100 content delivery network, or CDN, edge nodes within its 4G and 5G networks as of June 30, 2026. A CDN caches content closer to users, and Jio says its edge nodes reduce load on internet backbones and lower latency during peak demand, including live events such as the Indian Premier League 2026.

Can JioAirFiber extend to businesses?

Jio intends to offer JioAirFiber to small and medium enterprises, where it identifies a gap in fixed-broadband adoption. The Analysys Mason Report estimates that India has more than 79 million micro, small and medium enterprises, while Jio states that less than 5% had fixed-broadband penetration as of March 31, 2026. This planned market is separate from the 28.6 million JioFiber and JioAirFiber customer base reported at June 30, 2026.

For businesses, Jio plans to combine FWA with managed services covering connectivity, cloud, security, unified communications and industry applications. Jio describes these as outcome-oriented managed services, under which it takes end-to-end responsibility for delivering a specified customer outcome rather than only selling an individual connection. The strategy depends on enterprise adoption and Jio’s ability to provide service across varied business locations and workflows.

Conclusion

Jio’s 28.6 million fixed-broadband customers at June 30, 2026 and 61.73% share of net additions in the following quarter’s reported period show that JioAirFiber has become an important route alongside JioFiber for expanding home connectivity. The combination allows Jio to use physical fibre and wireless access across a market with approximately 21% fixed-broadband penetration in Fiscal 2026.

The next measure to watch is whether Jio turns approximately 98% pin-code fixed-broadband coverage into sustained customer additions as the Analysys Mason Report projects 150.4 million fixed-broadband customers in India by Fiscal 2031. Jio has disclosed plans to expand bundled premium services and pursue FWA-led connectivity for micro, small and medium enterprises, where less than 5% had fixed-broadband penetration at March 31, 2026.