Quess Professional Staffing GCC share reaches 71% in Q2 FY27
Key highlights
- GCCs contributed 71% of Quess Professional Staffing’s Q2 FY27 revenue, up from 69% in Q2 FY26.
- Quess Professional Staffing’s top-10% client group contributed 46% of Q2 FY27 revenue, up from 37% a year earlier.
- Q2 FY27 revenue rose 13% year on year to Rs 254 crore, while EBITDA was Rs 27 crore.
- The company ended Q2 FY27 with 7,566 associates after adding 437 during the quarter and reported more than 1,100 open mandates.
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Quess Professional Staffing reported that global capability centres, or GCCs, supplied 71% of Q2 FY27 revenue, up from 68% in Q1 FY27 and 69% in Q2 FY26. Its top-10% client group contributed 46% of revenue, versus 40% sequentially, while revenue reached Rs 254 crore and earnings before interest, tax, depreciation and amortisation margin was 10.5%.
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How dependent is Quess Professional Staffing on GCCs?
Quess Professional Staffing derived 71% of Q2 FY27 revenue from GCCs, the highest share in the five quarters presented. The share was 69% in Q2 FY26, 67% in both Q3 FY26 and Q4 FY26, and 68% in Q1 FY27. The three-percentage-point year-on-year increase came as revenue rose from Rs 224 crore in Q2 FY26 to Rs 254 crore in Q2 FY27.
GCCs accounted for 71% of Q2 FY27 headcount, unchanged from Q1 FY27 but below 73% in Q2 FY26. GCC revenue contribution therefore rose by two percentage points year on year while its headcount share fell by two percentage points. Management stated that GCCs contributed 71% of both revenue and headcount, and identified banking, financial services and insurance, or BFSI, and CRT as the fastest-growing verticals.
Revenue outside GCCs represented 29% of the Q2 FY27 mix. Enterprise clients contributed 19%, down from 21% in both Q1 FY27 and Q2 FY26, while information technology and IT-enabled services, or IT/ITeS, contributed 10%, compared with 11% sequentially and 10% a year earlier. Enterprise represented 8% of headcount and IT/ITeS represented 21%, compared with their respective revenue shares of 19% and 10%.
How concentrated is Quess Professional Staffing's client base?
Quess Professional Staffing's top-10% client group contributed 46% of Q2 FY27 revenue, up six percentage points from 40% in Q1 FY27 and nine percentage points from 37% in Q2 FY26. The presentation does not identify individual customers or state the number of customers in the group; it reports client concentration through the top-10%, next-40% and others categories.
The higher contribution from the top-10% group coincided with a reduction in the next-40% group to 38% in Q2 FY27 from 50% in Q1 FY27. The others category increased to 16% from 10% sequentially. Compared with Q2 FY26, the next-40% group declined from 40% to 38% and others declined from 22% to 16%.
The reported data shows both a higher GCC revenue share and a larger contribution from the top-10% client group in Q2 FY27. These are separate measures: GCC is a customer-segment classification, while the presentation's client-concentration table groups revenue by client category. The presentation does not quantify how much GCC revenue is generated by customers in the top-10% group.
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What changed in Quess Professional Staffing revenue and EBITDA?
Quess Professional Staffing reported Q2 FY27 revenue of Rs 254 crore, compared with Rs 252 crore in Q1 FY27 and Rs 224 crore in Q2 FY26. That represented a Rs 2 crore sequential increase and a Rs 30 crore year-on-year increase. Management said lower utilisation affected quarter-on-quarter revenue growth, despite adding 27 contracts during the quarter and 62 during H1 FY27.
Earnings before interest, tax, depreciation and amortisation, or EBITDA, was Rs 27 crore in Q2 FY27, compared with Rs 28 crore in Q1 FY27 and Rs 27 crore in Q2 FY26. EBITDA margin was 10.5%, down from 11.0% sequentially and 12.2% a year earlier. Management said gross-margin-to-EBITDA-margin conversion was 48% and that the unit retained a double-digit EBITDA margin after absorbing investments in leadership hiring.
Revenue increased 13% year on year, based on the figures in the presentation, while EBITDA remained at Rs 27 crore. The EBITDA margin reduced by 1.7 percentage points between Q2 FY26 and Q2 FY27. The presentation attributes the sequential revenue constraint to lower utilisation and identifies leadership hiring as an investment absorbed within the reported margin outcome.
Which operating indicators changed at Quess Professional Staffing?
Quess Professional Staffing ended Q2 FY27 with 7,566 associates after adding 437 associates during the quarter, and it reported more than 1,100 open mandates. Management described the mandates as primarily for niche and high-value roles. The 27 contracts added during Q2 represented 44% of the 62 contracts reported for H1 FY27.
CRT and BFSI gained share in the sector revenue mix between Q1 FY27 and Q2 FY27. CRT increased to 24% from 23%, while BFSI increased to 12% from 11%. IT services was unchanged at 19%, IT/ITeS increased to 19% from 18%, managed service provider, or MSP, declined to 17% from 19%, and EMPI was unchanged at 10%.
Across the five quarters shown, CRT increased from 22% in Q2 FY26 to 24% in Q2 FY27, while BFSI increased from 8% to 12%. IT services declined from 23% to 19%, and MSP increased from 16% to 17%. These changes align with management's statement that BFSI and CRT were the fastest-growing verticals, although the presentation gives no revenue amount for individual sectors.
Conclusion
Quess Professional Staffing entered Q2 FY27 with a greater share of revenue from GCCs and from its top-10% client group. GCCs supplied 71% of revenue, compared with 69% a year earlier, while the top-10% group contributed 46%, compared with 37%. Quarterly revenue was Rs 254 crore, EBITDA was Rs 27 crore and EBITDA margin was 10.5%, down from 12.2% in Q2 FY26.
The next disclosed operating markers are more than 1,100 open mandates, primarily in niche and high-value roles, and management's leadership-hiring investment. Readers can also track whether the 62 contracts added in H1 FY27, including 27 in Q2 FY27, change the contribution of the next-40% and others client groups or extend the top-10% group's 46% revenue share.


