Ortel Communications Limited specializes in cable television, broadband, and VoIP services, primarily serving the Indian states of Odisha, Andhra Pradesh, Telangana, Chhattisgarh, West Bengal, and Madhya Pradesh.

The company pioneered the primary point cable business model in India, focusing on convergence communication services, leveraging HFC networks for triple play services (video, data, voice).

Competition and digital implementation challenges have impacted Ortel's financial performance in recent years, particularly in smaller markets and broadband sectors.

In recent years, Ortel has expanded operations in Madhya Pradesh and Telangana, growing its cable TV customer base and consolidating market positions despite financial challenges.

Financial difficulties arose with delays in collections and debt repayment issues, leading to significant provisions against doubtful receivables and bad debts.