Firstsource Solutions Limited provides business process services with a focus on customer management, transaction processing, and revenue cycle management, particularly in the healthcare industry. It operates under the RP-Sanjiv Goenka Group with a presence across multiple geographies including the US, UK, and India.

In Q2FY26, Firstsource achieved a significant revenue growth of 20.1% YoY and profit after tax growth of 29.9% YoY. The continual rise in revenue and profit underscores the company's robust growth trajectory amidst challenging macroeconomic conditions.

The company reported multiple major contract wins in Q2FY26, expanding its service offerings across healthcare, banking and financial services, and communications, media, and technology sectors. These wins suggest strengthened market position and future revenue stability.

Firstsource launched next-gen platforms like Firstsource relAITM and Agentic AI Studio, focusing on AI-led solutions that promise to transform their traditional service offerings. This move highlights the company's strategic push towards innovation and technology-driven solutions.

Firstsource maintains a strong presence in the healthcare sector, serving 12 of the top 15 health plans in the US and 300+ health systems. Their expansive reach and client base reinforce their strategic positioning in the industry.